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How do I create new cages in the web portal?

Creation of new cages in the web portal is handled by OptoScale Support. This ensures correct setup, data quality, and proper connection to existing sites and equipment.


How to proceed

To have new cages created, please contact OptoScale Support and provide:

  • site name

  • number of new cages

  • cage numbers or preferred naming

  • any additional relevant information (e.g. intended use or equipment)

Support will then ensure the cages are correctly created and made available in the web portal.


When is it necessary to create a new cage?

You should contact OptoScale Support if:

  • data already exists for the requested cage in the web portal, but it belongs to a previous or different fish group

  • there is old or historical data associated with the cage that should no longer be used

  • the cage you want to use does not exist in the web portal


After creation

Once the cages are created:


 

Can't find the answer you're looking for? Don't hesitate to reach out – we're here to help!

Norway

Email: support@optoscale.no
Phone: +47 930 73 377

Opening hours:

Monday–Friday: 9:00 AM – 6:00 PM
Saturday–Sunday: 10:00 AM – 2:00 PM

Iceland / UK / Faroe Islands

Email: support@optoscale.no
Phone: +47 930 73 377

Opening hours:

Monday–Friday: 8:00 AM – 5:00 PM
Saturday–Sunday: 9:00 AM – 1:00 PM

Canada

Email: support.canada@optoscale.no

Phone: +1 250 201 9995

Opening hours:

Monday–Friday: 9:00 AM – 3:00 PM

Chile

Email: support.chile@optoscale.no
Phone: +56 933 584 504

Opening hours:

Monday–Friday: 9:00 AM – 3:00 PM