Bioscope not measuring – what to do?

Step by step - restart of the bioscope

1. Turn off the cabinet

   • Flip the red switch on the cabinet. Wait at least 1 minute before proceeding.

2. Check cables and connectors

   • Inspect both the cabinet and sea cable for dirt, water, corrosion, or loose pins.

   • Use contact spray if there is rust or corrosion.

   • Check the entire cable for cracks, kinks, or other damage.

3. Turn the cabinet back on

   • Flip the red switch to the “on” position.

4. Check the router lights

   • Compare with the reference images to see how the lights should appear (use the correct reference image depending on wether you are using bioscope 1.0 or bioscope 2.0)

   • If the lights differ, this may indicate a power, network, or bioscope issue.

   • Note: After a restart, the lights one the routre will need some minutes before they light up normally.
5. Contact  support
   • Feel free to contact support to check if the bioscope is online.
   • We can guide you further.

Reference images

Router 900 - Bioscope 2.0

Router 685  - Bioscope 1.0